Returns & Exchanges

If your size doesn't fit, you can request an exchange within 7 days of delivery. The piece must be unworn, unwashed and in its original condition with packaging intact. Exchanges depend on stock availability in the size you need.

• Request must be made within 7 days of receiving your order.
• Item must be unworn, unwashed, undamaged and free of odour or marks.
• Original packaging and tags must be included.
• Proof of order (WhatsApp confirmation or M-Pesa message) is required.
• Return delivery costs are covered by the customer unless the item is faulty.

If your piece arrives damaged, faulty or is not what you ordered, message us on WhatsApp within 48 hours with photos. We will replace it or refund you in full, and we cover the delivery cost.

Limited drops are produced in very small runs. Because these pieces cannot be restocked, they are eligible for size exchange only while stock lasts, and are not eligible for change-of-mind returns. Faulty or incorrect limited pieces are always covered.

Start any return or exchange by messaging +254 795 524 399 on WhatsApp, or email gymmodekeofficial@gmail.com. Include your order details and photos where relevant.